Shipping Policy

Shipping Policy

Every piece from Winrose Pearls is made with care — and we want you to know exactly when to expect yours.

Ready-to-Ship Pieces:
Items that are already made and in stock will be shipped within 2 working days of your order being placed.

Custom or Made-to-Order Pieces:
Personalised and made-to-order jewellery (such as items with initials, chosen pearl colours, or bespoke combinations) can take up to 3 weeks to be handmade. Once your custom piece is ready, we’ll ship it within 1 working day.

You’ll receive a confirmation email as soon as your order is on the way.

Shipping Options

We currently offer:

• Standard UK Delivery 

• Tracked or Express Shipping 

Please note:

• Delivery times may vary during busy periods or due to postal service delays beyond our control.

• If your order contains both ready-to-ship and made-to-order items, we will send them together once all items are ready — unless otherwise arranged.